Pets

• We highly recommend that you don’t feed your adult dog or cat within 6 hours of departure (4 hours before for puppies and kittens).
• Weaned puppies or kittens younger than eight weeks will not be accepted due to the possibility of dehydration during air transportation.
• A veterinary document must be provided for kittens and puppies under 12 weeks old, detailing the animals age and overall health condition. 
• Tranquilization of cats and dogs is not recommended, however, if the shipper plans on sedating the animal, a notice from the administering veterinarian must be presented at the time of tender stating the animal is in good health and able to travel by air, along with a record of the sedation.
• Female dogs and cats experiencing estrus (in heat) or are pregnant will not be accepted for travel.
• Strong breed kennels (CR 82) are required for applicable dogs over the age of 6 months. Bookings must be made through a registered IPATA agent.
• CR 82 kennels that appear to be homemade will be inspected to ensure they comply with guidance outlined in the IATA Live Animal Regulations.
• Strong breed dogs under the age of 6 months can be booked directly with WestJet Cargo. The shipper must provide proof of age for strong breed dogs under the age of 6 months for them to be accepted in a standard kennel (CR1). Veterinary documentation must be used as proof of age.
• WestJet does not restrict the use of collars on dogs or cats being shipped as they will typically include contact/registration information specific to the animal.
  
• Snub nosed (Brachycephalic) breeds of cats and dogs as listed under Breed Restrictions can travel as cargo with WestJet. However, guests should be aware of the increased health risk associated with these breeds travelling by air. Snub nosed (Brachycephalic) breeds of cat and dog must undergo a veterinary examination prior to travel and be tendered with a document which states the animal is fit to travel by air.

• Dogs and cats (puppies and kittens included) cannot be held overnight at our cargo facilities. Comfort stops may be available at some airports, please speak to our Customer Service team for more information. 
• Whenever possible, WestJet Cargo plans to ship dogs and cats (puppies and kittens included) on a non-stop or direct flight, however, should routings involving multiple connections be required, additional fees may apply.
  
• The Shipper is responsible to pay for planned or unplanned well-being stops, along with potential overnight kenneling fees that may be required during transit 
• A maximum of two animals of comparable size up to 14 kg each, which are used to cohabitation, may be shipped in the same container. Animals over that weight must travel individually.
  
• Cargo shipments are not permitted in the cabin. 
  
• Dogs and cats (puppies and kittens included) must be tendered to the warehouse prior to published cut off for the intended flight. Visit our tender and retrieval time webpage.
  
• WestJet assumes no responsibility for the care or feeding of Animals while in transit, so it is important that you prepare your dog or cat for its journey. 

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Dogs and cats (puppies and kittens included) transported as cargo must be carried in containers that meet the following safety requirements.

• Kennels specific to strong breed dogs (CR 82) are exempt from the maximum allowable weight of a kennel (including the animal) as indicated above and will require advance arrangements. 

• Kennels must be made of a material approved in the IATA Live Animal Regulations. Kennels must be made of fibreglass, metal or rigid plastic. Kennels with wire roofs are not allowed. Kennels with plastic doors are not allowed.

• For non-strong breed animals, the container door must be constructed of welded or cast metal of sufficient gauge or thickness so as to preclude the animal from bending or distorting the door. Doors made of plastic material are not allowed. 

• Door hinges and locking pins must extend beyond the horizontal extrusions above and below the door opening by at least 1.6 cm (5/8").

• If a kennel has wheels, they must be removed or rendered inoperable. 

• The container must allow the animal(s) to stand up, turn around, and to lie in natural position.

• Maximum allowable kittens or puppies in one kennel is (2) two. 

• No water or food containers are allowed in the kennel, unless it is in a non-spill container, firmly attached to the kennel. Feeding and watering should only occur for emergencies. Dogs and cats do not normally require additional feeding during the 12 hours following the time of tender. Water must be provided if the total journey time exceeds 12 hours.

• Floor must be solid, leak-proof and covered with a layer of absorbent non-consumable bedding material, for example blankets or absorbent pads are acceptable. 

• Kennels must have solid roofs. Kennel roofs may have ventilation holes over the whole surface provided they do not reduce the integrity or the strength of the roof itself. Kennels with wire, “trap-door” roofs are not permitted.

• For dogs and cats, a familiar article in the container helps to keep the pet at ease in transit. One toy, or similar article is permitted in the container with the animal. 

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• Pit-bull (all breeds) are restricted in Ontario. 
  
• Strong breeds of dog can pose a hazard during handling and are more prone to breaking out of poorly constructed or incorrectly secured kennels. Any strong breed above the age of 6-months must be transported in a CR-82 standard kennel and can only be booked by an IPATA Registered Agent. Guests can ship strong breeds under the age of 6-months in a regular CR-1 standard kennel and without using an IPATA registered shipper only on production of a document showing proof of age.
  

Strong Dog Breeds

Any mix of these dogs will be considered a strong breed.

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• Pit-bull (all breeds) are restricted in Ontario. 
  
• WestJet Cargo accepts brachycephalic breeds, pending veterinary health checks. However, a complete embargo will be in place from July 1st to September 15th for these breeds due to the likelihood of high temperatures. For the well-being of your pet, WestJet Cargo reserves the right to decline the transportation of brachycephalic breeds during times of reported high temperatures.

Brachycephalic Dog Breeds

Brachycephalic Cat Breeds

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• The shipping of hairless breeds of dog and cat is embargoed annually between 1^st November and 31^st March to avoid excessively cold weather. However, WestJet Cargo does allow approved shippers who have completed the Hairless Breed Waiver Form to move hairless breeds during the embargo. This waiver is only available to WestJet Cargo account holders; if approved, they will be entered into the list of approved shippers.

Hairless Dog Breeds

Hairless Cat Breeds

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The Canadian Food Inspection Agency (CFIA) is implementing a new measure to protect Canadians and their pets, and to reduce the risk of introducing dog rabies (rabies caused by canine-variant viruses) into Canada.

As of September 28, 2022, World Rabies Day, commercial dogs from countries at high-risk for dog rabies will no longer be permitted entry into Canada. Commercial dogs can include, but are not limited to dogs for resale, adoption, fostering, breeding, show or exhibition, research, and other purposes.

Please refer to the CFIA Website for a full list of countries that are considered high-risk for dog rabies.

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The following restrictions are applicable for pets travelling as cargo due to limited room during the heavy holiday travel periods. 

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For individuals arranging transport for pets (i.e. cats and dogs in kennels) to London Heathrow, it is mandatory to book them as cargo. This can only be done through the below freight forwarders:

• Sevenoaks Animal Logistics
• International Animal Lounge
• Haptrans Holding 
• Worldwide Animal Travel (WWAT) 
• Paws En Route, Agent Code

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Book your pet in cargo for a flight departing in four days with the help of our customer service agents, or 10 days with our self-serve online request a quote form. 

1. Know where we ship pets
   Check your destination or our flight schedule
2. Have your pet’s information ready

Type of animal

Breed

Age

Weight

Name

3. Bring the right kennel
   Check our guidelines
4. Gather required documents

Certificate of health from a veterinarian (required for puppies and kittens under 12 weeks, pets following recent surgeries, brachycephalic breeds of all ages and sedated animals)

Shipper’s certificate for kennels form (we will send this to you once your booking is complete)

5. Review our rates
   Kennel rates
6. Be informed
   Review our pet policies and FAQs
7. A valid credit card is required to confirm your booking. The shipment cost is charged at the time of booking and any changes or cancellations up to 48 hours are at a cost of $20 and within 48 hours of shipment date are non-refundable.

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