What do WestJet Cargo and General Cargo have in common? We’re both easy to deal with.
GENERAL
What do WestJet Cargo and General Cargo have in common? We’re both easy to deal with.
Benefits At A Glance
- Extensive WestJet network, both domestically and internationally, with interline partners worldwide
- Ability to handle Special Loads
- Cost-effective solutions optimized for your standard shipping needs
- Live shipment tracking capabilities
- Dedicated customer service team available 7 days a week
- Quick Ramp Transfer (QRT) service is availble for select shipments
Special Loads
- Our 737- 800 BCF allows for overhang
- 10,000 LB is the maximum allowable weight on our 737 – 800 BCF, with limiting factors being pallet size (A or M) and position
- Pallets can be built up to a height 73” for maximum positional weight
- Maximum Package Size Charts are availble on our Fleet page
Frequently asked questions
Import requirements are dictated by the country you are shipping to. It is your responsibility to be aware of all applicable regulations and provide all necessary documentation. There may be import requirements from numerous regulatory agencies including, but not limited to, customs, food and agriculture, and commerce. You must ensure that all required documentation is provided with your shipment at the time you tender it for shipping.
It is also your responsibility to arrange for a customs broker to handle clearance of your shipment when it arrives in destination. Failure to have a broker in place and/or have the necessary documents for import may result in your shipment being delayed or seized by authorities. WestJet is not responsible for shipments that are delayed or refused due to improper documentation or approvals. You will be responsible for any additional fines or charges for importation or to have the shipment returned to its point of origin.
WestJet currently offers airport to airport service.
WestJet Cargo makes every effort to ensure your shipment travels on the flight that it is booked on. In the event of a last-minute change, or cancellation of your booking, WestJet Cargo will contact you (the shipper) immediately. For this reason, it’s extremely important to provide accurate contact information when making your booking. Please include a 24-hour contact number to make sure that we‘re able to make arrangements in case of an unforeseen event.
WestJet Cargo only accepts payment for shipment via account holders. If you don’t have a WestJet Cargo account, you may pay with a major credit card, or pre-paid credit card. Please note: WestJet Cargo does not accept cash as a form of payment.
