Couple holding hands

Compassionate

 

Compassionate support in times of grief. WestJet Cargo ensures dignified transport with experienced partners.

  • Professional and respectful handling
  • Priority  booking status
  • Priority handling including loading and unloading
  • Enhanced tender and retrieval times specific to cremated and non-cremated remains  
  • Extensive WestJet network, both domestically and internationally, with interline partners worldwide
  • Live tracking capabilities
White flowers compassionate for funeral

Requirements

  • Our Cargo team collaborates with funeral homes or freight forwarders for non-cremated remains. We directly accept cremated remains from individuals or funeral homes

  • Documents required:
    • signed death certificate
    • burial permit
    • and/or burial transit removal permit as mandated by local, state, and government regulations
       
  • Packaging requirements:
    • Packaging of cremated and non-cremated human remains must comply with WestJet Cargo and IATA regulations
    • Non-cremated remains require a hermetically sealed casket, approved metal container or combination unit
    • All shipments require proper identification at the top end of the container or casket
    • Urns must be packaged by the funeral home or freight forwarder to be protected from damage and meet requirements for screening
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