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Refund Policy

  • Please note, WestJet Cargo quotes are valid for 7 days. Final rates may depend on avallability of space and changes to the original details.
  • For Pet'Air (kennel) bookings, a cleaning fee and/or comfort stop fee, starting at $300 per occurrence, may apply depending on the journey's length or any unexpected station delays.
  • All reservations are granted on a first come first serve basis as space availability allows.
  • A quote is not a confirmation of secured space but an estimate of potential charges for the details provided.
  • If you would like to proceed with a booking, please call us at 1-866-952-2746 with your quotation number.
  • Our hours of operation are 05:00-22:00 MST daily.
    Westjet Cargo Refund Policy, applicable to one time shippers only;
  • There is a fee of $25.00 to change or cancel a confirmed booking up to 48 hours prior to the scheduled flight time, at which time the full cost of the booking is non-refundable.

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