Two employees looking at a cargo shipment

Tender and Retrieval Times


Depending on your shipment needs, WestJet Cargo’s tender and retrieval times may vary. 

Tender Times

  Domestic | Narrowbody International and United States  | Narrowbody Widebody and Freighter
General 3 hours 4 hours 6 hours
Perishable 3 hours 4 hours 6 hours
Live Animals and Pets 3 hours 4 hours 6 hours
Dangerous Goods 6 hours 6 hours 6 hours
Priority* 2 hours
- -
Valuables 2 hours 2 hours 2 hours
Human Remains 3 hours
4 hours 6 hours
BUP - - 4 hours

Retrieval Times

  Domestic | Narrowbody
International and United States | Narrowbody Widebody and Freighter
General 1.5 hours
2 hours 4 hours
Perishable 1.5 hours
2 hours 4 hours
Live Animals and Pets 1.5 hours
2 hours 4 hours
Dangerous Goods 1.5 hours
2 hours 4 hours
Priority 1.5 hours
- -
Valuables 1.5 hours 2 hours 2 hours
Human Remains 1.5 hours
2 hours 4 hours
BUP - - 2 hours
  • *Priority tender cut off times are only available in Calgary (YYC), Vancouver (YVR), Toronto (YYZ), Winnipeg (YWG), Edmonton (YEG), Halifax (YHZ), and Kelowna (YLW).
  • Shipments with special requirements may require extra processing time.
  • Please note, these tender and retrieval times do not apply to South and Central America or the Caribbean due to operational and regulatory constraints.

Ready to ship?

  • Explore

    Find Your Flight

    The perfect flight for your shipment is just a click away.

  • Book

    Prepare your freight

    Everything you need to get your freight in the air

  • Track

    FOLLOW THE JOURNEY

    Locate your goods throughout their journey.